Returns

Return number: 104216 Date: 27. April 2024

Company * Contact person *

E-mail address * Article number *

Quantity * LOT-number

Invoice number * Invoice date

Reason of return * —Please choose an option—RepairComplaintDemo goods (to view)Demo goods (for use)Others Discovery of defect * —Please choose an option—Goods receiptReprocessingDoctorDuring the operationOthers

Has the product already been in use? *
YesNo

Detailed description (of defect) *

Did the fault cause an significant and relevant extension of the operation? *
YesNo

Has the patient, the user or a third party been seriously injured or dead? *
YesNo

Has the instrument been decontaminated? *
YesNo

Decontamination method

Please attach pictures if available

I confirm that all instruments, devices and monitors are shipped in their original packaging to prevent damage. RZ Medizintechnik is not liable for damage caused by incorrect transport. *

I certify that the above instrument is free of harmful substances and has been decontaminated according to the sterilization instructions. The return form was completed completely and to the best of my conscience. *

I confirm and agree that RZ will destroy and dispose my returned products if they obviously are not cleaned and/or sterilized. A simple picture to proof this will be taken by our QC department. I understand that these are the guidlines from the EU & USA. In such a case I have no right to ask RZ for any compensation!

Please note that third-party products are no longer repaired. For damage reports and cost estimates of RZ products, a processing fee will be charged, which will be credited upon placing the order.

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