REPLACEMENT AND CANCELLATION

Return of goods to suit you

PLEASE COMPLETE THE FOLLOWING RETURN FORM FOR EVERY SINGLE PRODUCT.
Step 1 → Attach the completed Return form to the outside of your parcel.
Step 2 → Send the parcel to: RZ Medizintechnik GmbH / Unter Hasslen 20 / 78532 Tuttlingen, Germany.

To protect the safety of our employees, we reserve the right to refuse to accept the parcel if the required documents are not attached, or if we suspect that the instruments have not been decontaminated properly.

Return Form - DOK50

Please attach the completed Return form to the outside of your parcel.

Return number: 103858

Date

Has the product already been in use?

Did the fault cause an significant and relevant extension of the operation?

Has the patient, the user or a third party been seriously injured or dead?

Has the instrument been decontaminated?

Decontamination method

please attach pictures if available

I confirm that all instruments, devices and monitors are shipped in their original packaging to prevent damage. RZ Medizintechnik is not liable for damage caused by incorrect transport. *

I certify that the above instrument is free of harmful substances and has been decontaminated according to the sterilization instructions. The return form was completed completely and to the best of my conscience. *

I confirm and agree that RZ will destroy and dispose my returned products if they obviously are not cleaned and/or sterilized. A simple picture to proof this will be taken by our QC department. I understand that these are the guidlines from the EU & USA. In such a case I have no right to ask RZ for any compensation!

Please note that third-party products are no longer repaired. For damage reports and cost estimates of RZ products, a processing fee will be charged, which will be credited upon placing the order.

Dokumenten-Nummer: DOK50		erstellt am	erstellt von	geprüft am	freigegeben von	Version	Seite / Seite
Verteiler	K:/QM/QM/Handbuch/Dokumente	14.02.2020	LH	14.02.2020	TZ	3	1/1

News

All news

27. September 2023

The first Product Training 2023 took place in the new building - the RZ Forum. We had three successful, interesting and instructive days together. With the help of Dr. Antonio Accardi, we were able to demonstrate our products to the participants in a practical test.…

27. September 2023

The NEW and versatile solution for office and surgical Hysteroscopy. VERSATIP combines all the surgeon‘s needs with the requirements for appropriate cleaning in the CSSD. Detachable – one handle for all inserts Color code – the easy identification of the tip Two handles –…

06. July 2023

The roof terrace of the new building is taking shape more and more. We are looking forward to using this part of the building in good weather and for a relaxed yoga session or for interesting conversations. Now there are only a few weeks left…

23. June 2023

VATS (Video-Assisted Thoracoscopic Surgery) and MICS (Minimal Invasive Cardiac Surgery) describe minimal invasive throcic surgery. They have significant advantages compared to traditional operations. Classic procedures require a median sternotomy, while VATS / MICS operations are performed with several small incisions without cutting the sternum. RZ…

Name	Anbieter	Zweck	Ablauf
cookie_status	rz-medizintechnik.com	Saves your approval status for cookies in the current domain.	1 year
PHPSESSID	rz-medizintechnik.com	This cookie stores the session ID, which is a randomly generated identification number for your session. Depending on your browser settings, this cookie is deleted when you close a tab or window which has set this cookie. This means it is possible, for example, for your browser to complete fields in a form automatically.	Session
pll_language	rz-medizintechnik.com	This cookie name is associated with the Polylang plug-in for websites which are run with WordPress. It stores a language setting for the visitor in order to support multilingual websites. If set as a persistent cookie or with a default lifetime of 1 year, it must be considered as functional and not essential.	20 years
id	rz-medizintechnik.com	Is needed to uniquely identify the user.	Session

Name	Anbieter	Zweck	Ablauf
googtrans	rz-medizintechnik.com	Required for the translation of the page by Googletranslate	10 years
m	m.stripe.com	Used for the processing of payments for our website.	10 years
_stripe_mid	stripe.com	Used to differentiate users.	1 year
_stripe_sid	stripe.com	Used for the processing of payments for our website.	Session

REPLACEMENT AND CANCELLATION

Return of goods to suit you

Return Form - DOK50

Please attach the completed Return form to the outside of your parcel.

News

Newsletter